Privacy Policy

Last updated: April 2026

Forklift Central("we", "us", "our") is committed to protecting the privacy of individuals who visit our website and submit enquiries. This policy explains how we collect, use, and safeguard your personal data in accordance with Singapore's Personal Data Protection Act (PDPA).

1. Data We Collect

When you submit a quote request or contact form, we collect:

Name
Company name
Phone number
Email address (if provided)
Your enquiry details (service type, forklift requirements, location, notes)

We also collect standard web analytics data (page views, device type, referral source) through Google Analytics and Microsoft Clarity. This data is anonymised and does not personally identify you.

2. How We Use Your Data

We use your personal data to:

Respond to your enquiry with a quote or relevant information
Follow up on your request via phone, WhatsApp, or email
Improve our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage

Your enquiry data is stored in our internal systems (email and spreadsheet). Form submissions are also recorded in Google Sheets for business continuity and internal record-keeping. We take reasonable measures to protect this data from unauthorised access, loss, or misuse.

4. Third-Party Services

We use the following third-party services that may process your data:

Google Analytics / Google Tag Manager — anonymised website analytics
Microsoft Clarity — anonymised session recordings and heatmaps
Resend — email delivery for lead notifications

5. Cookies

Our website uses cookies for analytics purposes. You can control cookie settings through your browser preferences.

6. Your Rights

Under the PDPA, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Withdraw consent for us to use your data

To exercise these rights, contact us at hello@forkliftcentralsg.com.

7. Contact

If you have questions about this privacy policy, contact us at hello@forkliftcentralsg.com.

This is a basic privacy policy template. We recommend engaging a lawyer familiar with Singapore's PDPA for a comprehensive review before going live.

Last updated: April 2026

1. Data We Collect

When you submit a quote request or contact form, we collect:

Name

Company name

Phone number

Email address (if provided)

Your enquiry details (service type, forklift requirements, location, notes)

We also collect standard web analytics data (page views, device type, referral source) through Google Analytics and Microsoft Clarity. This data is anonymised and does not personally identify you.